Keeping Stakeholders in the loop

Keeping Stakeholders in the loop

Today we are going to discuss keeping your Stakeholders in the loop when making changes. For managed services providers that means obvious items such as new computers, networking, and new employees. Clients should also remember to keep their managed services provider in the loop for other items such as a new phone system, new software,…

Password Hygiene

Password Hygiene

Today we are going to discuss password hygiene and no we are not talking about a teenager not using deodorant. We are talking about not making stinky habits when it comes to your passwords. There are 3 big mistakes people make when managing their passwords. Number 1 is using the same password. Don’t use the…

Appointment Setting

Appointment Setting

There are a ton of new options for setting meetings and appointments for your clients and prospects. Gone are the days of “what times are you available”, “that doesn’t work I have to pick up the kids” or “this guy thinks I want to meet at 3 on a Friday?” We recommend 365 bookings but…

Video Conferencing

Video Conferencing

Today we are going to talk about Video conference tools. A quick note before we go much further, just because everyone now has video conference tools doesn’t mean what used to be a phone call now needs to be a video. I don’t need to see Mary’s cat or Little johnny running around with no…

Is Data an Asset or Liability

Is Data an Asset or Liability?

Is Data an Asset or Liability? For years we were all taught to “save everything” or “never delete anything”. The principles of this argument may be changing. With the rise of cyber risks, we must start weighing the importance of the data we keep especially when it comes to our client’s data. In this industry,…