We moved to Plus 1 Technology about 6 years ago and they are the best we have ever used. Plus 1 always has a support technician ready to resolve our issues. Our less critical issues can be addressed after hours so our employees can continue to produce.
Plus 1 Technology always resolves the issue from beginning to end. Pls 1 worked with our customized accounting system to verify it worked correctly on new equipment. Their track record speaks for itself.
Plus 1 Technology is quick and responsive to all of our IT needs. We recently purchased a large piece of equipment for our manufacturing and they interacted with the vendor on our behalf to make sure everything was up and running. Bottom Line, they are there when you need them!
We can always ask a question, never feel like my questions or unimportant. Previous IT firms would often have to revisit an issue multiple times to get an ultimate fix, not with Plus 1. Our issues are resolved the first time. If you work with Plus 1 Technology you will have the assurance knowing if something does go down, it won’t be for long!
Lisa Binder
Finance
Proto-Cast